If you wish to make a change to any of your items already in the Red House inventory system, send a "change request" via email to inventory@redhousegallery.org.
- Use a descriptive title in your email (e.g., "Change request - card restock")
- Include the following information in the body of your email:
- Title of the item(s) to be changed
- Inventory number of the item(s) to be changed
- Nature of the change (e.g., location, quantity, price)
Current information about your items in the Red House inventory may be found on your most recent Inventory Report (PDF) sent to you by the Red House Inventory Team.
Here's a sample Inventory Report with the inventory numbers highlighted:
After you send your change request, a Red House Inventory Team volunteer will process your request as soon as possible, normally within two business days.
If a new tag/label is required, we will send you a new label PDF document so you can print new tags/labels. We also will send you an updated Inventory Report that reflects the changes made. Keep this updated Inventory Report handy for the next time you need to make a change request!
Frequently-asked Questions
"I sold a work and I need to replace it. Do I send a change request?"
Answer: It depends ...
- If the replacement work already has an entry in our inventory system*, yes, send a change request. The nature of the change might be a quantity change (e.g., to restock a print or card) or a location change (e.g., to move a work from your studio to your gallery wall, or from your home to your gallery shelf).
- If the replacement work does not have an entry in our inventory system, you would have to submit a new title using one of the methods described in How to Submit Artwork to the Red House. This includes replacing a sold photograph print with a similar (but not identical) version (e.g., different size, price, or crop).
*Refer to the Inventory Report (list) provided to you by the Red House Inventory Team. If the replacement work is in the list, it's in our inventory system. Even if you submitted a work to our inventory system then later took the work home ("Returned to Artist"), it's still in our inventory system.
"I took one of my pieces home. Do I have to send a change request?"
Answer: Yes!
- If you take home any item—no matter if it's a note card from the Card Rack, a print from the Gallery Bins, or a painting from your Studio—you must send us a change request. We will mark the item as "Returned to Artist" so that it is no longer active in our inventory system.
- Please send the change request as soon as possible after you have removed the piece from the Red House. This ensures that we don't deactivate the piece in our inventory system while it's still available for purchase.
How to Get Help
If you have any questions or need help, contact the Red House Inventory Team via email at inventory@redhousegallery.org.